Description |
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Our client is a leading group of companies with over 9,000 employees globally across their divisions. The Oil & Gas sector provides end to end solutions for their customers working on onshore and offshore ranging in size and scale.
The company works at every level of the customers requirements from design to production to transportation and storage. They provide a vast range of high performance safety equipment and pumps to the highest possible spec.
They have a truly global presence and this reach combined with their Asset Management knowledge to ensure excellent quality and production.
We are looking for an experienced Field Service Engineer to be based in Basrah, Iraq
OVERVIEW OF ROLE:
Performs complex engineering tasks and projects applying highly advanced, specialized knowledge of engineering principles and practices to serve customer on site requirements. These requirements include, on-site equipment overhauls, installation and commissioning and troubleshooting
The Field Service Supervisor reviews engineering projects, warranty claims and operational metrics at least bi-monthly to ensure expected results are accomplished. The most unusual or difficult part of the job is the specialized engineering knowledge needed for the complexity of the repair services. The technical specifications and tolerances are very challenging. Another challenging aspect is keeping ahead of industry and competitor advancements and providing a technically superior product and service
The Field Service Engineer interacts with the Field Service Supervisor, Operations Management, Direct Sales team, Application Engineering team, and other workshop staff within the facility to ensure repair requirements are being met. Also interacts with customers at various levels.
KEY RESPONSIBILITIES:
Performs complex engineering tasks and projects often requiring development of new or improved processes or techniques
Applies highly advanced and specialized knowledge of engineering principles and practices
Ensure quality and integrity of all products and services through thorough design validation and strict adherence to engineering and company standards
Leads product and process improvements, warranty reduction and customer driven design enhancements projects
Attends customer sites to overhaul equipment, install equipment, commission equipment and/ or troubleshoot faults
Serves as a technical engineering specialist to be a resource to all functional areas of the facility. This includes sales, assembly, inspection, testing, machining and welding
During times of low field activity work in the workshop on the overhaul of equipment
Provides technical assistance in troubleshooting to solve performance problems, improving energy and operating costs, as well as overall equipment reliability. This includes on-site visits
Stays up to date on product capabilities and enhancements for products as well as related competitor products
Keeps up to date on customer processes
Provides training and mentoring for less experienced engineers
Acts appropriately in front of customers to represent the company in a positive manner
Implement and adopt the companys HSE policies and procedures on all site and workshop activities
ESSENTIAL REQUIREMENTS
At least 10 - 15 years experience
BS in Engineering or equivalent experience
Expert level knowledge and understanding of engineering principles and practices
Strong understanding of fluid, hydraulic and thermal dynamics principles, mechanical design principles, strengths of materials
Understanding of finite element analysis, non destructive testing & vibration analysis
Well versed in rotating equipment products and process control industries
Ability to troubleshoot and solve technical problems
Good interpersonal and communication skills
Outstanding ability to develop relationships with others
Self starter with ability to work and train other engineers
Ability to learn computer programs and use spreadsheets
Self Motivated
Must be prepared to travel
Knowledge of Rotating Equipment
Vibration & Harmonics
Self Motivation
BENEFITS
Competitive Salary package depending on experience
Tax free earnings
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